❓ General Questions

tibajee FAQ — Answers to all your questions right here

From opening an account and depositing with bKash to claiming bonuses and safe gaming — find everything you want to know about tibajee in one place.

If a question comes to mind while using tibajee, this page is your first stop. Below we have organised the most frequently asked questions across five key topics — account registration, deposits and withdrawals, games and how to play, bonuses, and safe gaming. If you cannot find an answer here, our 24/7 live chat support is always ready.

Account and Registration

Account Questions

To open an account at tibajee, you need an active mobile number, a valid email address, and you must be 21 years of age or older. During registration, you will need to provide your name, date of birth, and a password. Make sure all details are accurate — identity verification may be required at the time of withdrawal.

No. Each person may hold only one account. Creating multiple accounts from the same device, mobile number, or payment method is considered a violation of tibajee's rules and may result in account suspension.

If you have forgotten your password, use the "Forgot Password?" option on the login page to reset it. If the problem persists, contact our 24/7 live chat support — the team is always ready to assist you in Bengali.

During identity verification, tibajee may ask for a photo of your National ID (NID) or passport. Once verification is complete, withdrawals become faster and smoother. All information is stored securely through SSL encryption.

Yes. The tibajee website is fully mobile-friendly and works easily on any Android or iOS smartphone browser. No separate app download is needed — just open your browser and type tibajee.cam.

Deposits and Withdrawals

Payment Questions

Deposits via bKash, Nagad, and Rocket are generally instant — in most cases the amount is added to your tibajee balance within a few minutes. Bank transfers may sometimes take a little longer. If there is any delay, please let us know via live chat.

The minimum deposit amount is ৳100 (the same across all methods) and the minimum withdrawal amount is ৳500. It is possible to start playing with small amounts, making tibajee suitable for players of any budget.

tibajee withdrawal requests are usually processed within 10 to 45 minutes. Withdrawals to bKash and Nagad are particularly fast. Having your account verified makes the process even smoother.

tibajee does not charge any transaction fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply a small charge under their own terms. Please check the terms of your service provider for details.

Yes. Nagad is one of the supported payment methods at tibajee. bKash, Rocket, Upay, and bank transfer are also accepted. The minimum deposit is ৳100 across all methods.

If more than 45 minutes have passed and your withdrawal has still not been processed, contact tibajee live chat directly. Keep your transaction ID or reference number handy so the support team can resolve the issue quickly.

Games and How to Play

Game Questions

To bet on any cricket match including BPL, log in to tibajee, go to the cricket section, and select the match you want. You will find various betting options including match winner, top batter, and over totals. Confirm your balance, enter the amount, and confirm your bet.

tibajee offers slot games from various popular providers including PG Soft, Pragmatic Play, and JILI. Enjoy well-known titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Super Ace. Each game can be tried for free in demo mode.

In the tibajee live casino section, you can play live Baccarat, Roulette, Sic Bo, Dragon Tiger, and Teen Patti with real dealers. Studio-based tables from Evolution Gaming and Ezugi give you the feel of a real casino on any device.

RTP is the theoretical percentage of the total amount wagered in a game that is paid back to players over the long term. For example, a 96% RTP means that on average there is a chance of ৳96 being returned for every ৳100 wagered. This is not a guarantee of individual outcomes — it is a statistical average.

tibajee uses software only from reputable game providers who follow fair play standards on their own. Every outcome is determined in a completely unbiased way through the use of a Random Number Generator (RNG). tibajee ensures fair gaming as a safe and reliable platform.

Aviator (Spribe) is a crash-style game. As a plane takes off, a multiplier keeps increasing — you need to cash out before the plane crashes. The longer you stay in, the higher the multiplier grows, but if it crashes you lose your bet. Strategy and cashing out at the right moment are the key.

Bonuses and Promotions

Bonus Questions

New members receive a 100% bonus on their first deposit up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you an extra ৳1,000 bonus — bringing your total balance to ৳2,000. Open an account, make your first deposit, and the bonus will be added automatically.

A wagering requirement is the condition that specifies how many times bonus funds must be wagered before they can be withdrawn. For the tibajee welcome bonus this is 20x. This means that if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before becoming eligible to withdraw.

tibajee has four VIP levels — Bronze, Silver, Gold, and Platinum. You can move up to a higher level by playing regularly. Bronze members receive up to 0.2% weekly cashback, Silver up to 0.5%, Gold up to 0.8%, and Platinum up to 1.0%.

The welcome bonus is capped at ৳5,000. So if you deposit ৳12,000, the 100% bonus will be ৳5,000 — bringing your total balance to ৳17,000. No bonus applies to the portion of the deposit above the bonus cap.

tibajee bonuses are generally usable across all major game categories — including slots, live casino, and sports betting. Specific promotions may carry category-based conditions. Please read the terms and conditions or ask via live chat for details.

Security and Responsible Gaming

Security Questions

tibajee uses SSL encryption to keep all personal and financial information secure. Your data is not sold to third parties. Full details about security can be found in our privacy policy.

tibajee strictly follows a 21+ policy. Only those aged 21 or above may open an account and play. We have age verification measures in place to prevent underage registration.

Yes. tibajee places the highest importance on responsible gaming. You can set daily, weekly, or monthly deposit limits for yourself. Please visit our responsible gaming page for more details.

Yes. If you feel you need a temporary break from gaming, let the tibajee support team know and your account can be kept closed for a set period of time. This is done at your request and remains completely confidential.

Gaming addiction is a real issue and seeking help is a sign of courage. The tibajee support team can provide guidance in Bengali 24/7 and help you take the necessary steps. Visit our responsible gaming page for more information.

Yes. The tibajee support team provides full assistance in Bengali 24 hours a day, 7 days a week. Contact us via live chat or email us at [email protected] — we are here for you with any issue.

Still have questions? Contact support

Our Bengali-speaking support team is ready to serve you 24/7 — get instant help via live chat.

Contact Us

Live Chat

Use live chat for the fastest response. Chat in Bengali, available 24/7.

Email Support

For detailed questions or complaints, email us — [email protected]

More Information

Find complete information on the terms and conditions, privacy policy, and responsible gaming pages.