🛡️ Safe and Responsible Platform

Responsible gaming is our top priority at tibajee

Keep entertainment within limits. tibajee is committed to giving you a safe, balanced, and enjoyable gaming experience.

Why is responsible gaming important?

Online gaming and betting is a form of entertainment, but when it goes out of control it can cause serious harm to your personal, family, and financial life. tibajee believes that responsible gaming is not just a rule — it is an ethical duty we owe to every player.

We want every person who comes to our platform to enjoy gaming purely as healthy entertainment. For that reason tibajee provides a number of powerful protection tools and guidelines that keep you in control at all times. Remember — gaming is at its best when it stays a source of fun.

In line with tibajee's responsible gaming policy, we give every player the ability to manage their own gaming behaviour. From setting deposit limits to self-exclusion — everything is within your reach. If at any point gaming feels like a burden, our 24/7 Bengali live chat support is always ready.

21+

tibajee is for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. Age verification is an essential part of our registration process.

Immediate Support

If you have any concerns about gaming, do not wait — contact us right away.

Live Chat — 24/7 in Bengali

[email protected]

Our Protection Tools

tibajee lets you manage the following tools directly from your account to keep you safe.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. This helps you play within your budget and prevents overspending.

Time-Out Feature

If you want to take a short break, use the time-out feature to temporarily close your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you need a longer break, self-exclusion lets you close your account from 3 months up to permanently. No marketing messages will be sent during this period.

Activity History

You can view your complete gaming and transaction history at any time. Analyse your own behaviour and take action if needed.

Support Team

tibajee's 24/7 Bengali live chat team is always ready to help with any questions about responsible gaming. Feel free to reach out.

Age Verification

We make sure that only people aged 21 and above can use our platform. Protecting minors is one of our highest responsibilities.

Signs of healthy gaming habits

Responsible players always keep these points in mind:

  • Play within a set budget and do not go over it
  • See gaming as entertainment, not as a way to earn money
  • Take breaks after a set amount of time and pay attention to family and social life
  • Do not place more bets to try to recover lost money
  • Do not use borrowed money or bill money for gaming
  • Never use gaming as a way to escape stress or frustration

Warning signs of a problem

If you notice any of the following signs in yourself, seek help right away:

You are spending more time or money on gaming than you intended and cannot control it.

You are hiding your gaming from family or friends.

You feel sad, angry, or anxious after a loss and it is affecting your daily life.

You are taking on debt or cutting essential expenses to fund your gaming.

You feel restless, irritable, or uncomfortable when you are not playing.

How to activate self-exclusion

If you feel you need a break from gaming, follow the steps below:

1

Log in to your account

Log in to your tibajee account and go to the "Settings" or "Account Management" section.

2

Find the Responsible Gaming section

Open the "Responsible Gaming" tab where you will find all protection tools.

3

Choose the option that suits you

Time-out, deposit limit, or self-exclusion — select the option that fits your situation.

4

Confirm

Confirm your choice. The change will take effect immediately. Contact live chat if you need support.

Important Information

  • Once self-exclusion is active, the account cannot be reopened before the set period ends.
  • While self-exclusion is active, no promotional emails or messages will be sent from tibajee.
  • Reducing a deposit limit takes effect immediately, but increasing one may be delayed by up to 72 hours.
  • Funds remaining in your account during self-exclusion can be withdrawn.
  • Contact our 24/7 live chat at any time if you need support.

Protecting minors

tibajee strictly enforces the 21+ age rule. Age verification is mandatory during registration and additional identification may be requested in suspicious cases. We believe keeping minors away from gaming is a fundamental responsibility of our platform.

If you live with children or teenagers, we advise you to use a password on your device and not share your tibajee account details with anyone else. Using parental control software can help restrict their access to online gaming sites more effectively.

If you believe a minor has used your account, notify our support team immediately. We treat these matters with the utmost seriousness.

Family Safety Tips

  • Always use a strong password
  • Make sure you log out after using your account
  • Do not save your password in the browser
  • Keep parental control software active

Get support and advice

Gaming addiction is a real problem and it can be resolved. If you or someone you know feels that gaming is having a negative impact on life, professional help should be sought.

tibajee's responsible gaming team will help you take the steps you need. Talk to us in Bengali on live chat and tell us how you are doing — we will help without judgment and with compassion.

Remember — asking for help is not weakness, it is courage. tibajee is always by your side.

Contact Us

Live Chat — 24/7 in Bengali

[email protected]

Play responsibly, enjoy the fun

Get a safe gaming experience at tibajee. Cricket betting, slots, or live casino — everything is in your control.

Common questions about responsible gaming

After logging into your account, go to the Settings section and select the "Responsible Gaming" option. There you can set your own daily, weekly, or monthly maximum deposit limit. Reducing a limit takes effect immediately. Contact our live chat team for further help.

Yes. You can withdraw any funds remaining in your account during self-exclusion. Contact our support team to process the withdrawal and they will help you complete the process. Withdrawals typically take 10–45 minutes.

A time-out is a short-term break — usually from 24 hours up to 30 days. During this period your account is temporarily inactive. Self-exclusion is a long-term decision — from 3 months up to permanent. Once self-exclusion is active, the account cannot be reactivated before the set period ends.

No. tibajee is for people aged 21 and above only. Age verification is mandatory during registration. If we detect suspicious activity on any account, that account is closed immediately and the balance is returned.

If you feel that gaming is causing problems in your life, contact our 24/7 live chat right away. Our support team speaks Bengali and will help you take the steps you need. You can also email us at [email protected].

Yes, all responsible gaming tools at tibajee are completely free. Deposit limits, time-out, or self-exclusion — there is no extra charge for using any of them. We believe these services are a basic right for every player.