tibajee's Privacy Policy
Your personal information is of the highest importance to us. In this policy, we explain in detail how tibajee collects, uses, and protects your information.
Last Updated: January 2026. This privacy policy may change from time to time. For any changes, we will update the date on this page.
1 Introduction and Scope
tibajee ("we", "us", or "platform") operates a reliable online entertainment platform for users in Bangladesh. This Privacy Policy applies to our website tibajee.cam and explains how we collect, process, store, and use your personal information ("information").
By using our platform, registering, or logging in, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
tibajee believes that your personal privacy is a fundamental right. We commit that your information will never be sold to third parties without authorization and will always be kept secure using SSL encryption technology.
2 What Data We Collect
Personal Identity Information
When you register or open an account on tibajee, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID number (where applicable)
Financial Information
To process deposits and withdrawals, we require the following information:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Withdrawal request details
The minimum deposit is ৳100 and the minimum withdrawal is ৳500.
Activity Information
Information collected automatically while you use the platform:
- Gaming history and preferences
- Betting patterns and statistics
- Login times and session details
- Device information and operating system
- IP address and geographic location
Communication Information
When you contact our support team, we store:
- Live chat conversation records
- Copies of email correspondence
- Complaint and resolution history
- Support ticket details
3 How Your Data Is Used
tibajee uses your information only for specific, clear, and lawful purposes. We do not use your information for any purpose without your consent. Below is a detailed description of the main purposes for which we use your data:
Account Management
To create, verify, and maintain your tibajee account. This includes age verification (21+), identity confirmation, and account security.
Financial Transaction Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are processed with the highest level of security.
Customer Support
To provide our 24/7 Bengali live chat support. We keep records of previous conversations to ensure fast and effective resolution of your issues.
Platform Improvement
To improve the quality of our services and add new features. By analyzing user behavior, we ensure a better experience.
Fraud Prevention
To prevent account misuse, fraud, and money laundering. To detect suspicious activity and ensure the security of all users.
Bonuses and Promotions
To send you relevant offers, bonuses, and promotional benefits — such as a 100% welcome bonus and VIP cashback benefits.
4 Data Storage and Security
tibajee uses internationally standard security technology to keep your personal information safe. The key elements of our security system are described below:
- SSL Encryption: Our entire website is protected by SSL/TLS encryption, which encrypts all data exchanged between your browser and our servers.
- Two-Factor Authentication: You are offered the option to enable two-factor authentication as an added layer of security on your account.
- Encrypted Database: All your information is stored in an encrypted database where unauthorized access is strictly controlled.
- Regular Security Audits: Our systems undergo regular security testing and audits.
- Limited Access: Only authorized staff can view your information, and only for work-related reasons.
Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. If you request account closure, all information except that required to meet legal obligations and resolve any disputes will be deleted within a reasonable time.
Financial transaction records are retained for the legally required period in accordance with regulatory requirements.
5 Sharing Data with Third Parties
tibajee never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:
- Payment Processors: Information necessary to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer may be sent to the relevant payment service providers.
- Legal Obligations: Providing specific information may be legally required in response to a court order or a lawful request from a government authority.
- Technology Partners: Technology service providers required to operate our platform (such as server hosting and security testing) may have access to limited information — but they may not use this information for any other purpose.
- Fraud Prevention: As part of industry-standard investigation processes to prevent money laundering and fraud.
The third parties we work with are bound by strict confidentiality agreements and may only process data in accordance with tibajee's instructions.
6 Cookies and Tracking Technologies
tibajee.cam uses various types of cookies and similar tracking technologies that help improve your browsing experience and ensure the proper functioning of the platform.
Essential Cookies
These cookies are essential for the basic functioning of the platform. Without them, login, session management, and security features will not work properly. This type of cookie cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences such as language selection, theme, and other personalized settings. They help provide a smoother experience on your next visit.
Analytics Cookies
To analyze patterns of platform usage and improve service quality. Information collected from these cookies is used for statistical purposes and your identity is kept anonymous.
Cookie Controls
Most cookies can be controlled or deleted through your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly.
7 Your Rights Regarding Your Data
tibajee believes every user should have full control over their own information. Your rights regarding your data are described below:
Right of Access
You have the right to request a complete list of what information we have collected and stored about you.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary changes within a reasonable time.
Right to Erasure
In certain circumstances you may request that your information be deleted, although some information may be required to be retained for a set period due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing or promotional communication purposes.
Right to Data Portability
You may request a copy of your information in a machine-readable format, which can be transferred to another service where applicable.
Right to Restrict Processing
You have the right to request that the processing of your information be restricted in certain circumstances, such as when there is a dispute about the accuracy of the data.
To exercise any of the rights listed above, please contact our support team via live chat or by emailing [email protected]. We will respond to your request within a reasonable time after receiving it.
8 Privacy Protection for Minors
tibajee strictly limits its services to those aged 21 and above ("for ages 21 and above only"). We do not intentionally collect any personal information from anyone under the age of 21.
Age verification during registration is a mandatory process. If we find that someone has opened an account by providing a false age and they are under 21, we will immediately suspend that account and delete all related information.
If you believe that a minor has accidentally registered on tibajee, please contact us promptly.
9 Policy Changes and Updates
tibajee reserves the right to update this privacy policy from time to time. We will notify you of any significant changes in the following ways:
- By updating the "Last Updated" date at the top of this page
- By sending a notification to your registered email where necessary
- By displaying a notification of significant changes when you log in to the platform
Continued use of our platform after any changes will be taken to mean that you have consented to the updated privacy policy. We recommend that you review this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
24/7 support available in Bengali. Use live chat for the fastest response.
We respond in Bengali regarding privacy-related requests. Our privacy team is committed to processing your request as quickly as possible.
Ready to learn more or need assistance?
Your information is secure on tibajee's safe and transparent platform. Our 24/7 Bengali support team is always by your side.